Language

EN

Contact

Notes for Tour Booking

Notes for Applicants (Individuals)

  1. Individual Online Booking applies to booking of 1 to 10 tickets only. For booking of 11 or more tickets, please refer to Group Booking.
  2. All tours reserved through our online booking system will be for the "Climate Change and My Smart City" guided tours. Interested parties for ZCB site tours, please contact us at zcb@cic.hk or call at 21009803 for availability, subject to seasonal arrangement.
  3. Bookings can be made 5 to 30 days prior to the scheduled date of visit.
  4. All bookings will be processed on a first-come-first-served basis. A notification e-mail will be sent to the applicant to confirm the booking.
  5. Failure to provide sufficient and accurate data may affect the processing time and the outcome of application.
  6. Visitors should arrive at the ZCB Reception 10 minutes before the tour starts. Otherwise, their places will be released.
  7. Use of public transport is encouraged. Parking for the disabled and tour coaches can be arranged subject to availability.
  8. Once booking is confirmed, it can be cancelled online.
  9. If applicants wish to change a confirmed booking, please cancel the booking and then make a new booking.
  10. ZCB reserves the right to approve or reject any application.
  11. If applicants fail to show up on the day of visit without prior notice, it would affect their chance of success in their future applications.
  12. The registration counter will open 10 minutes before each individual session for the remaining place(s) of the tour.
  13. Late comers who arrive at the ZCB 10 minutes or more after the start of the tour will not be allowed to join the tour.
  14. The use of ZCB logo on marketing and promotional materials must be approved by the ZCB before use.
  15. ZCB visitors are encouraged to dress lighter for comfort in an eco-conscious manner during the summer months . By doing so, it reduces the need for a low-temperature air-conditioning operation and hence conserves energy.

Notes for Applicants (Groups)

  1. Group Booking can be made 7 days to 6 months prior to the scheduled date of visit.
  2. All tours reserved through our online booking system will be for the "Climate Change and My Smart City" guided tours. Interested parties for ZCB site tours, please contact us at zcb@cic.hk or call at 21009803 for availability, subject to seasonal arrangement.
  3. The maximum number of visitors in each session is 50. Subject to ZCB tour design, the group may be further divided into sub-groups during the guided tour period.
  4. All bookings will be processed on a first-come-first-served basis. A notification e-mail will be sent to the contact person to confirm the booking.
  5. Failure to provide sufficient and accurate data may affect the processing time and the outcome of the application.
  6. Once booking is confirmed, it can be cancelled online.
  7. Use of public transport is encouraged. Parking for disabled and tour coaches can be arranged subject to availability.
  8. ZCB reserves the right to approve or reject any application.
  9. Late comers who arrive at the ZCB 10 minutes or more after the start of the tour will not be allowed to join the tour.
  10. The use of ZCB logo on marketing and promotional materials must be approved by the ZCB before use.
  11. ZCB visitors are encouraged to dress lighter for comfort in an eco-conscious manner during the summer months. By doing so, it reduces the need for a low-temperature air-conditioning operation and hence conserves energy.


TOP