Construction Industry Council - Annual Report 2024

CONSTRUCTION INDUSTRY COUNCIL 148 OPERATIONAL REVIEW Information Technology Throughout 2024, the Information Technology Department (ITD) has been dedicated to supporting CIC’s digital transformation journey and enabling business initiatives with IT solutions. Key initiatives and contributions are summarised in the sections below: Upkeeping Cybersecurity and Information Security • Enhanced the outside-in cybersecurity posture in many aspects, as evidenced by the 3rd-party security rating, which was raised significantly to “A” • Being awarded a prestigious Platinum award in the “Cyber Security Staff Awareness Recognition Scheme 2024” by Hong Kong Internet Registration Corporation Limited (HKIRC) and Information Systems Audit and Control Association (China Hong Kong Chapter) (ISACA) • Rewarded staff who serve as our human firewall and proactively report malicious emails through a gamification scheme. On some occasions, approximately 40% of staff reported phishing emails • Cultivated a security-conscious workforce by delivering 12 mock phishing exercises, regular training, and monthly cybersecurity bulletins Big data to Support Data-driven Organisation ITD harnessed the power of big data to provide valuable insights and drive decision-making processes. With 1.4M records of construction workforce and stakeholder data, ITD implemented an advanced analytics and visualisation platform to visualise the data in graphical format. This has enabled business users to draw actionable insights from the presented data to improve their planning and business performance. Over 20 dashboards delivered cover areas such as Workers demographics, Skills Training Output, Trade Testing Results, Quarters’ Accommodation and Application, CIC APP Usage and Adoption, Financial Performance, and Income Forecast. Leveraging IT to Support CIC Strategic Goals • The CIC APP, consolidated from the legacy easyJob and Safety App, was launched in August and turned into an everyday app for construction workers. After the launch of the construction workers registration feature in late October, the app recorded over 1,300 registration-related applications. This converted to 500 days of productivity savings for the industry