Construction Industry Council - Annual Report 2024

CONSTRUCTION INDUSTRY COUNCIL 150 OPERATIONAL REVIEW Enhancing Cybersecurity and Organisation Resilience • To provide further assurance to the CIC and stakeholders that CIC’s cybersecurity is at a healthy state and to attain ISO27001 certification • Uplift the governance in IT Demand Management, IT Project Management, and 3rd Party Management • Implement a new email security gateway to safeguard the CIC from phishing emails and ransomware attacks • Replace VPN with Secure Access Service Edge (SASE) to support secure remote work and connections between CIC sites and offices • Adopt Software-Defined WAN (SD-WAN) to lower operational costs and maintain network resilience • Set up Network Operation Centre (NOC) to monitor and control application and work network availability, usages, and performance Way Forward The ITD has also transformed from a supporting unit into a business partner that provides digital solutions to various business lines. In 2025, the ITD will focus on the following key areas: Stakeholders and Employee Experience • Continuously enhancing the CIC APP by adding Trade Testing Application and targeted messaging. The CIC APP is expected to contribute 15,000 days of productivity (around HK$21.7M) to the industry by allowing workers to do worker registration and trade testing applications online • Adopt Generative AI to assist employees with procedure observance • Initiate Enterprise Resource Planning (ERP) revamp project by business process reengineering • Streamline HKIC’s operation by integrating the eScheduling System, Curriculum Management System and Training Management System to achieve operational efficiency • Introduce more self-service features in the Employee Service Portal to provide convenient and guided service requests to employees

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