Construction Industry Council - Annual Report 2024

CONSTRUCTION INDUSTRY COUNCIL 154 OPERATIONAL REVIEW The launch of the Whistleblowing Policy by L&C demonstrates the management’s commitment to empower employees and stakeholders to report unethical or unlawful behavior with confidence and to cultivate a culture of high integrity and ethical accountability. We established clear protocols and practice notes and conducted employees’ training to ensure its effectiveness. The role of continual monitoring was timely handed over to the independent Internal Audit Department by end of December 2024 to enhance corporate governance. By managing internal and external complaints to ensure remedial and improvement actions are taken, L&C performed Service Enhancement functions in 2024 before handing over to the Internal Audit Department by year end. L&C has also established a comprehensive governance framework for data protection across the organisation. This includes standardising the way we communicate to our stakeholders on our data practices, ensuring consistency and clarity. A Data Protection Officer was appointed to oversee this governance structure for data protection, with support from Data Protection Champions across different business units. Data practices have been reviewed to align with the newly established Personal Data (Privacy) Policy and its Standards and Procedures and ensure that privacy consideration is integrated into the business process early on. To further embed a culture of data protection, we have implemented role-based training programmes tailored to the specific responsibilities of employees. These sessions are complemented by regular Data Protection Champions meetings, which serve as a platform for knowledge sharing, issue escalation, and continuous improvement. These champions play a critical role in fostering awareness of data protection and become advocates for privacy and compliance. Way Forward Looking ahead, as a foundation, we recognise that these past achievements are not merely procedural, they represent a cultural shift towards greater integrity, accountability, and trust. As L&C continue to evolve, L&C remain committed to advocating and upholding the highest standards of legal services and compliance standards in the CIC. Legal and Compliance In 2024, Legal and Compliance Department (L&C) has made significant strides in strengthening our ethical, legal, and data protection frameworks. We have successfully developed and institutionalised a robust Whistleblowing Policy and a comprehensive data privacy governance framework.