The CIC App is a new application launched by the Construction Industry Council that integrates multiple functions into one platform. It aims to raise safety awareness and offer more convenient services.

The CIC App provides users with safety information and real-time weather notifications, encouraging employers and employees to implement appropriate safety measures in advance. It streamlines the worker registration processes, including new worker card application, renewal, card lost or damaged replacement, and information updates, and offers online appointment scheduling for visits to the service centre. Users can also search for ideal job opportunities through the app, which filters and recommends positions based on specified criteria. Moreover, the CIC App compiles the latest industry news and CIC events, allowing you to participate in (or review) various online seminars and events organised by CIC. The CIC App integrates industry updates with job management functionalities, offering a smart, safe working experience tailored to your needs.

The CIC App offers a rich and diverse range of features and content, ensuring it is suitable for all professionals in the construction industry.

To download the CIC App, please go to the Apple App Store or Google Play and enter the letters “CIC” in the search bar. You will see the CIC App, which has a white background and includes the Construction Industry Council’s logo.

The CIC App supports smartphones with iOS 14 and Android 6 or above.

If you encounter problems installing the CIC App, please ensure:
1. Network Connectivity
2. Your phone meets the minimum system requirements (iOS14 or Android 6.0 and above)
3. There is sufficient storage space available on your device

iOS requires approximately 150MB; Android requires approximately 130MB.

No need. Users can install the app first and then decide whether to register an account. However, some features will be unavailable to unregistered users. It is recommended that users register an account to unlock all features.

If the app continues to encounter issues, you can try uninstalling it first, then re-download and reinstall it.

During registration, you will need to provide your name and either your phone number or email address to create your user account.

Yes, you can register using your phone number if you do not have an email address.

Yes, you can also register using just an email address. However, please note that a valid phone number is required for worker registration.

The entire registration process takes approximately 3 minutes.

The system will only send a 6-digit verification code to the email address and phone number you provided during registration for identity verification.

Binding worker registration card allows you to use all the features and services within the CIC app. For example, when applying for renewal, reporting a damaged or lost registration card, or updating your information, the system will automatically fill in your personal details, job type, and qualifications. This significantly improves application efficiency and provides a smoother user experience.

Yes, users only need to provide a valid email address or phone number to register as a CIC App user.

If you do not receive the verification code, it could be due to the following reasons:
· Incorrect phone number or email address.
· Delays in SMS or email services. Please wait a moment and check again to see if you have received the verification code. If you still have not received it, press “Resend” to get a new code.
· The verification code might have been filtered into your spam folder.

Please verify the following:
· Ensure that the phone number or email address you provided is accurate.
· If you registered using an email address, check your spam or junk folder for the verification email.

On the login screen, select “Forgot Password?” and then follow the instructions to reset your password.

On the home page, tap “More” at the bottom right, then go to “Account Management.” In the account information section, select the details you want to change. Follow the instructions to verify your identity, and you will be able to update your information.

The CIC App includes several key features:

Safety Information — Delivers the latest safety information and alerts, through browsing safety publications and videos to learn the good practices for site safety.

Weather Notifications – Offers real-time weather information and special weather warnings, and provides relevant guidelines and reminders for specific weather conditions.

Workers Registration – Within the app, you can apply for a new worker registration card, renew your card, update your information, and request a replacement for a lost or damaged card. You can also check the status of your registration application at any time and schedule an appointment to visit the service centre.

Job Search - Filter suitable jobs by criteria such as trade, location, and salary; receive personalised job recommendations, and directly contact employers through the app.

Industry Knowledge Enhancement – Explore and read about the latest industry news, learn about the latest activities from the Construction Industry Council, and directly register for events within the app. You can also revisit online seminars on construction safety.

Yes, by enabling push notifications in the app, users can receive alerts such as heat warnings, safety messages, and workers registration card renewal reminders. The CIC App can become your personal assistant, providing you with attentive service around the clock.

iOS: · Go to “Settings” > “Notifications.”
· Select CIC App from the “Notification Style” section.
· Turn off “Allow Notifications.”

Android: · Open your device’s “Settings” > “Notifications.”
· Go to “App Settings” > “All Apps.”
· Tap on CIC App and turn off notifications.

CIC App: · On the home page, tap “More” at the bottom right.
· Go to “Receive Settings on Mobile.”
· Choose to enable or disable the relevant push notifications as needed.

You can choose to apply directly within the app or schedule an appointment to visit the service centre through the app.

To check your application history, click on "My Applications" from the homepage, enter your 4-digit PIN, and then review the status of your applications within the Workers' Registration Card section.

You can use the filtering feature on the job search page to find jobs that match your preferences by job trade, location, and salary.

You can tap on the job details, then select “Apply Job.” From there, you can choose to either “Submit” the application directly or “Contact Employer.”

Please follow the instructions in the app to register.

Yes, please follow the instructions in the app to register.

Currently, it is not possible. Please use the Hong Kong Institute of Construction (HKIC) website: https://www.hkic.edu.hk to enrol in courses.

You can fill out the ‘Feedback’ section in the app and then submit your questions or comments.

On the home page, tap ‘More’ at the bottom right, then go to ‘Account Management’. Select ‘Delete Account’, enter your password, and then tap ‘Delete and Logout’.

If you encounter problems with the CIC App, you may reach out to CIC at +852 2100 9000. For specific concerns regarding Workers Registration, you can contact the dedicated hotline at +852 2873 1911, send a message via WhatsApp to +852 6010 1769, or email your inquiries to [email protected].

For more detailed information, please visit the CIC website: https://www.cic.hk/eng/main/privacy_policy_statement/.