E-service 2.0

For any queries on the use of the Levy E-service 2.0 platform, please call the dedicated Helpdesk Support at 3199-7392.

Please note that submission of information over the platform may subject to interruption, transmission blackout, delayed transmission due to internet traffic or incorrect data transmission due to public nature of the internet.  The Council cannot assume responsibility for malfunctions in communication facilities not under its control which may affect the accuracy or timeliness of messages sent.

For those users who are now submitting Levy Forms manually but are interested to submit them electronically via the Levy E-service 2.0 Platform, please click the following link for application to become an E-service user.  For further queries, please contact the Levy Hotline at 2100-9200 or via email at [email protected].

E-Service Application

Video Demo

The following Resources are available for assisting you to use the Levy E-service 2.0 for submission of Levy Forms.

E-service 2.0 (for Contractors)

-         First-Time Login

-         General Introduction

-         Submission/Inquiry of Form 1

-         Submission/Inquiry of Form 2

-         Submission/Inquiry of Form 3

-         Dashboard

-         Inquiries of Payment Notice / Payment Receipts / Correspondences

-         Maintenance of Own Profile

-         Account Management and Projects Assignment

E-service 2.0 (for Authorized Persons)

-         First-Time Login

-         General Introduction

-         Submission/Inquiry of Form 1

-         Submission/Inquiry of Form 3

-         Inquiry of Correspondences

-         Maintenance of Own Profile

Webinar Recordings

-        May 2023 - Compulsory use of E-service (Contractors Session)

-        May 2023 - Compulsory use of E-service (Authorized Persons Session)

-       June 2022 – Official Launch of Levy E-service 2.0

Please contact the Levy Hotline at 2100-9200 or via email at [email protected] for any queries.